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Hudson Forums » Show Room » Site Announcements » Download Error


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Download Error
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Pacemaker500
Commodore
Commodore


Joined: Jan 31, 2007
Posts: 32
Location: Johnstown, PA

PostPosted: Tue Aug 14, 2007 4:56 am    Post subject: Download Error Reply with quote

When I am logged in, I can not get to the Download Section. I get the following error:

template->_tpl_load(): File themes/default/template/downloads/index.html does not exist or is empty

When I am not logged in, I CAN get the to download section but can NOT download anything.

I have tried on my two computers at home, two different libraries and my brothers PC in a different state.
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51hornet
Chief Mechanic
Chief Mechanic


Joined: Apr 19, 2005
Posts: 4415
Location: Edmonton Alberta Canada

PostPosted: Tue Aug 14, 2007 11:48 am    Post subject: Re: Download Error Reply with quote

What type of browser are you using? what I would do is on the computer you are using clear the cache and temp Internet files plus cookies then try logging in again. I hear of this error once in a while with people using IE.
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Pacemaker500
Commodore
Commodore


Joined: Jan 31, 2007
Posts: 32
Location: Johnstown, PA

PostPosted: Tue Aug 14, 2007 1:15 pm    Post subject: Re: Download Error Reply with quote

Yep, IE on all the computers used.
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51hornet
Chief Mechanic
Chief Mechanic


Joined: Apr 19, 2005
Posts: 4415
Location: Edmonton Alberta Canada

PostPosted: Tue Aug 14, 2007 1:24 pm    Post subject: Re: Download Error Reply with quote

Ok so do the clearing of cache, cookies and temp files and try again this usually fixes that problem.
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Pacemaker500
Commodore
Commodore


Joined: Jan 31, 2007
Posts: 32
Location: Johnstown, PA

PostPosted: Thu Aug 16, 2007 11:07 am    Post subject: Re: Download Error Reply with quote

Clearing everything, then rebooting the cable modem, the router/switch and then the PC did not work.

I only have IE 7.0 here at the house (on both PCs).

I was not "allowed" to delete stuff from the libraries computer.

Thanks for the help.

Is there any way send me the Sealt Belt directions?
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51hornet
Chief Mechanic
Chief Mechanic


Joined: Apr 19, 2005
Posts: 4415
Location: Edmonton Alberta Canada

PostPosted: Thu Aug 16, 2007 11:28 am    Post subject: Re: Download Error Reply with quote

Wow that is weird as no one else is having this problem. I can send this doc to your email address is the one in your profile current?

Also try loading up Firefox which is a far superior browser.

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Pacemaker500
Commodore
Commodore


Joined: Jan 31, 2007
Posts: 32
Location: Johnstown, PA

PostPosted: Thu Aug 16, 2007 12:14 pm    Post subject: Re: Download Error Reply with quote

Yes, use the address that is in the public profile.

I will try Firefox later.

It is wierd that it is my account from many machines.

Oh, well. I have run into a few other unique PC issues that were very unexplainable.
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Ducor_Kid
Jet
Jet


Joined: Aug 14, 2007
Posts: 2
Location: Bakersfield, CA

PostPosted: Fri Aug 17, 2007 6:53 am    Post subject: Re: Download Error Reply with quote

I'm getting the same error when I try to go to Downloads.
I've tried IE and Foxfire. I just tried IE again with no luck.
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51hornet
Chief Mechanic
Chief Mechanic


Joined: Apr 19, 2005
Posts: 4415
Location: Edmonton Alberta Canada

PostPosted: Fri Aug 17, 2007 10:42 am    Post subject: Re: Download Error Reply with quote

What were you trying to download?
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Ducor_Kid
Jet
Jet


Joined: Aug 14, 2007
Posts: 2
Location: Bakersfield, CA

PostPosted: Fri Aug 17, 2007 9:29 pm    Post subject: Re: Download Error Reply with quote

I was trying to download info on installing shoulder belts in stepdowns .
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51hornet
Chief Mechanic
Chief Mechanic


Joined: Apr 19, 2005
Posts: 4415
Location: Edmonton Alberta Canada

PostPosted: Fri Aug 17, 2007 11:41 pm    Post subject: Re: Download Error Reply with quote

Ok I will look in the log and see if I can figure out the problem so you are getting the exact error message from Pacemakers first post in this thread?
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